Review Summary ( write a review )
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Average Product Rating :
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Number of Reviews : 22
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| Support of Dragonfly |
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By Tut
(top contributor)
on June 7, 2012 - See all my reviews
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Pros : Terrific support. Even when I have a hard drive crash twice they helped me reinstall my software. I run the Professional version.
Could not ask for better service.
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Cons : None
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| Other Thoughts : Even though I have been at stained glass for a long time I continue to learn more.
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| Great design tool but... |
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By jessaynes
on February 19, 2012 - See all my reviews
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Pros : Wonderful for doing original design work and importing shapes to use.
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Cons : Their web site has not been responsive with regard to inquiries regarding the glass library.
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| They Came Through for Me! |
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By DCUI
on November 4, 2011 - See all my reviews
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Pros : I bought this software mainly so I could input pictures and trace them. Works pretty good. I lost my license when my computer crashed and they called me within 24 hours and helped get my business back up and running!
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Cons :
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| Other Thoughts : I did have to call customer service a few times but they did return my call same day. Thinking about upgrading. |
| Glass Eye 2000 |
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By dagivesn
on June 22, 2011 - See all my reviews
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Pros : While this program works reasonably well, in the end you will regret buying it. The license issued with the program purchase works once! No re-installs. If you have a hard drive failure, which you will eventually, or other damage that results in the loss your license, you will pay full price for another. If you don't, you lose all your previous design files. Think about it before you buy!
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Cons :
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| Terrible |
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By Sharon H.
on October 17, 2010 - See all my reviews
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Pros : I seriously have no comment on any pros. The description of the software sounds much more positive than the software itself.
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Cons : One of the main features of the software was that you could pick glass and plug it into your design. This feature did not work for me. I spent HOURS online with someone from Dragonfly software and even he was stumped as to why this feature did not work. This issue was NEVER resolved. Also, I really wanted the feature that figured out the cost of the glass needed for a piece. Did not work. The advice for Dragonfly, because they couldn't fix it, was "try a new operating system on your computer." I have Vista. So, without any guarantee, I need to spend another $100 or so to get a new operating system IN THE HOPE that this software will work. I updated to a semi-professional system, so I spent close to $400 for NOTHING!!! I don't recommend this software.
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| Other Thoughts : I had a customer rep actually get on my computer and navigate to figure out why certain features would not work. He could not figure it out. So, I was left high and dry. I spent over $400 for nothing |
| amazing |
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By allecat411
on June 20, 2009 - See all my reviews
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Pros : I love that I can import photos. The tutorial is easy to follow and very helpful since I am not a computer geek at all. Just wish I had more time to "play" with the program. It is loads of fun.
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Cons : None.
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| Excellent Program |
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By David P.
on June 14, 2009 - See all my reviews
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Pros : I have the basic version of Glass Eye 2000 and it does a great job. I mostly copy patterns or other backgrounds and the program allows me to convert them into the cartoons needed to produce panels. I have been using Glass Eye for many years, and other than not having the features that I didn't purchase, I couldn't be more satisfied. It would be nice to have a workable auto-trace instead of having to do it by hand.
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Cons : I had to purchase Glass Eye 2000 as there was no upgrade available for my ancient original version of the program.
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| Glass Eye 2000 |
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By Larry D.
on June 12, 2009 - See all my reviews
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Pros : Very pleased with this software. The tutorial is excellent and really gives you a jump start on using the program. I do a lot of trace and modify which is much easier than using paper and white out.
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Cons : None
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| Glass Eye 2000 |
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By onawimm
on June 9, 2009 - See all my reviews
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Pros : This is a great software for the beginner or pro. Easy to use out of the box. I can scan in a basic pattern from a book and trace it into the program in 5 min. including coloring and resizing. I've taken complex pictures from my camera, traced and colored in 45 min. Resizing is easy and accurate. The library designs are nice, but I do mostly original. Customers love that we can choose colors to get an idea of the effects. Color changes are easy. Can email jpgs for approval. Nothing like a signed approval before committing to a $1500 window. As far a customer service, I never needed them till last month when the computer crashed and I had to reload. They had me back running in one phone call.
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Cons : Like all CAD software you need to design clean and make all lines connect. Its just good drafting habits or you will spend a little time to get all your pieces to take color. The colors are not exact but no picture does stained glass justice. Like everyone I've changed out my share of glass. The program may seem pricey if your used to free ware but I can use a $99 printer and print a 40" x 40" pattern by tiling and taping. It saved me from buying a $6,000 plotter and plotter paper. The software paid for its self on the first window, and I wrote the up-grade off on my taxes the next year. If your computer crashes you need to call them for a re-load but its no big deal.
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| Other Thoughts : This program makes me money. |
| Works Great |
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By Greg W.
on June 4, 2009 - See all my reviews
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Pros : Very intuitive program. Has helped my design work a lot. Faster designs and allows resizing to fit the customers needs. Back ground pictures help to incorporate pictures into designs or show how a design piece will look in a room. It lets you know, if you ask, if there is a design problem, too small of pieces or pieces not colored, etc.
I enjoy using it. I have had good customer service from them. They have been responsive and helpful.
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Cons : Some of the features require you to upgrade to higher version of the program, but all of the features are available to try with the basic program, you just can't save or print those features. So you can play with them before you buy
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| Other Thoughts : You can buy a large assortment of designs from Dragonfly in their file format. You can make them as is or modify them to suit your tastes. |
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