Glass Works Stained Glass Studio, NC

Dealer Spotlight

When Mike Hartwig and Kevin McDaniel opened Glass Works Stained Glass Studio in 1997, they made it their goal to create a place where do-it-yourselfers could feel comfortable. Whether artists came there to buy supplies, ask questions or learn something new, Mike and Kevin wanted to offer it all.Both men had more than 25 years of experience in stained glass work including design, construction, repairs as well as teaching classes and operating a stained glass retail business. They knew what artists needed to be successful. In that same vein, they constantly sought to offer their customers new and exciting products and services to keep them interested.

What inspires me most is being of help to our customers, Mike said.Whether it is someone looking for a piece of leaded glass for their home or church or just looking for that certain item to complete their own project. The products we recommend are those we have tried and are familiar with.

Mike and Kevin also sought feedback from their customers on new purchases, so they could ensure satisfaction and provide recommendations for others. They have helped many customers create unforgettable projects over the years.

Our most memorable project was probably in the design and construction of several leaded windows and a fused fireplace screen for which we even designed the ironwork, Mike said. The customer wanted great detail and sparkle in the windows and also a lot of whimsy in the screen. It was fun to work with her ideas, our ideas and come up with some totally unique pieces of art.

Glass Works offers several classes thoughout the year including beginner copper foil class, intermediate lead class, bead making class and beginning fusing. An occasional glass painting class is also offered.

We have a 'Fusing Musing' about three times a year when fusers and wannabe fusers can come in and see others' works, ask questions and enjoy some refreshments with others, Mike said. This last week we had one in which one of our customers demonstrated his new Apollo saw used to cut pattern bars.

In addition to offering classes and exceptional customer service, Glass Works specializes in repairs, both in and out of the studio. They also carry afull line of glass supplies (grinders, cutters, pliers, foil, lead, solder etc.) plus Bullseye and Spectrum fusible glass.

We also have Spectrum, Wissmach, Kokomo, Youghougheny, Desag antique, Lamberts mouth blown, restoration glass and various others, he said. Like most glass people, we seem to never have enough.

Nevertheless, he says the most important product Glass Works offers is their exceptional customer service. Come and see for yourself!

If you're in North Carolina, stop in sometime. Their address isGlass Works Stained Glass Studio,10625 Texland Blvd., Ste. 600, Charlotte, NC 28273,Hours of Operation: M-F 9 a.m. to 4:30 p.m., Sat. 9 a.m. to 1 p.m. Or you can visit them on the web atglassworksart.com

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Jerrie G.  •  March 23, 2014
I have never left this studio without knowing more than when I walked in. Both Michael and Kevin are extremely knowledgeable, and eager to share that knowledge. Customer service is exceptional. Hands-on classes are available in all aspects of glass works, and are well thought out in advance, giving the student a well rounded experience. Just entering the doors is to step into a serene, peaceful, colorful experience.
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Delphi

Meet the Delphi Bloggers - Experienced, Knowledgeable Associates who Love the Glass Art The people who write Delphi's blog, work in our store or answer our Project Helpline are artists in their own right. When you shop from Delphi you get experienced staff can help you select glass for projects, find the tools that are right for your budget and help you get started in a new art. That's why we're here, and why Delphi has been able to successfully help people around the world be creative since 1972. That's the Delphi difference! Delphi was founded in 1972 on the belief that making art glass projects should be enjoyable and rewarding for everyone, from beginner crafters to professional artists. We pride ourselves on customer service and expert knowledge about the crafts our customers enjoy. With 40 years of experience and retail, wholesale and educational divisions, Delphi is dedicated to our customer's satisfaction. Delphi is located in Lansing, MI. Photo: Leslie Sunderlin, Customer Service Lead, Glass Fuser