Finding Your Way Around the Delphi Website: How to Track Your Order

At Delphi, we often get messages on Facebook and through customer service about package tracking. We’re always so happy to help assist you, though we hope this little tip will help you find the package you’re looking for.
It’s very easy to locate your package using our Order Tracker. To find it, you can look at the bottom of our home page, where it says Track Your Order. Once you click on that, it will ask you to fill in your order number or your confirmation number. Next, simply click the button to the right of it that says “get tracking.”
You also have the option of viewing a list of your orders placed online. However you choose to use the Order Tracker feature, it should help you to determine when your packages will arrive.
What if there’s a problem or your number is not found? If you run into any problems at all, you can visit our Customer Service page. There you can find more information including how to contact us. There’s a quick answer reference there too where you can check to see if there’s an easy answer to your question.
If you don’t find what you’re looking for in regards to an answer, click on the Email Us selection on the contact page and fill out all your information completely so we can contact you. This is especially important if you are a customer living outside of the United States. If you’re in the United States though, you can give us a call at 1-800-248-2048 and we’ll be happy to assist you.
As the holidays are rapidly approaching, we know it’s more than just a season for celebrations. It’s also a season for lots of packages, both for gifts and supplies. We hope we can help make your holidays and crafting a lot brighter by helping you find exactly what you need. 
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ROSEMARY D.  •  June 02, 2020
regarding my order 11048164 I order 3 rolls of black backed foil Edco 7/32 but only got one. Please correct. I previously sent an e-mail but as yet have not received a response.
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Allison L.  •  November 18, 2019
I did not want to place this order. I was looking at the shipping cost and it automatically placed the order. Please cancel Order No11021851 or place the items with the order no11021550 I have placed, with no more freight charges. Thank you Allison Lakelin
Jenn Raskin

Jenn Raskin

Jennifer Raskin is an internationally published writer with a not-so-secret craft obsession. She joined the Delphi team to combine two of her favorite things - writing and creating art. In her spare time, she loves to play with her kids, cook, write and have craft parties with her friends.